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B&M launch new digital brochure and online chat service

Jayne kennedy marketing managerAs part of our commitment to customer service, as well as reducing environmental impact by utilising the latest technology, B&M Waste Services have this month launched two new features on their website – a digital brochure and online chat customer service portal for shredding queries.

The brand new B&M Waste Services corporate brochure has now landed, demonstrating B&M’s significant presence now on a national scale, and the multitude of services the company offer. The newer arm of the business, B&M Secure Shredding has also launched a new live chat facility accessible on all shredding related pages of the website.

Jayne Kennedy, Marketing Manager at B&M Waste Services said “We always put our customers at the forefront of everything we do, which was recently recognised when we won ‘Customer Focused Business of the Year 2015’. Using the latest technology means our customers can now read B&M’s brand new corporate brochure on screen in a user friendly format accessible from our website. It can be found at”live chat

“The Live Chat facility allows customers the option to raise quick questions and queries as well as request quotes instantly. We know a lot of our customers are using our website already, so this is the national progression. If anybody has a shredding query, they can ask online during office hours at




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